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Hey, I'm Khushi! 

UX Researcher

in solving complex problems with data-driven insights to design and inform strategic product decisions

3+ Years of Experience

Currently,

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Pursuing MS in Human-Computer Interaction @ Indiana University

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Understanding User needs @ Firefox

Empathizing with users 

@ Johnson Controls

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Work

Museum Dataset Exploration

Evaluative Research

UX Researcher

A/B Testing | Observation | Surveys

My research saved 3+ months of development time and 20-30% in costs by proving Full-Body interaction was superior, preventing unnecessary investment in Gamepad controls.

ForgetMeNotApp

Forget Me Not Tablet App

Generative Research | Formative Research

UX Designer | UX Researcher

User Research | UI Design | Usability Testing

I designed a data management app for caregivers to track Alzheimer patient's data in adult daycare centers.

Kroger

Evaluative Research

UX Researcher

Interviews | Task Analysis | SUS Evaluation

Performance Metrics

I pinpointed user pain points through unmoderated usability testing, analyzing time on task and success rates. Using the data, I made actionable recommendations to improve feature usability.

Johnson Controls

Evaluative Research

UX Researcher

User Research | Task Analysis | Contextual Inquiries | Usability Testing

Optimizing search & object filtering experience.

Coming Soon....

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Alternatively, here's a highlight reel of my career.
Résumé
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